THE FUTURISTS: Create the Next ERA

The Next.

SM Supermalls linking EX and CX with Darwinbox

By aligning HR, customer care, and technology, SM Supermalls illustrates how EX and CX, powered by Darwinbox, come together in practice.

Avilasha Sarmah

8th Oct 2025

HR as the architect of the agentic era

As reasoning-powered AI agents become the universal interface for enterprise systems, HR holds the unique advantage to lead this transformation.

Avilasha Sarmah

25th Sep 2025

Is AI leading the OS change in Asia Pacific?

From automation to evolution, AI is reshaping Asia Pacific’s organisational systems—blending human and machine intelligence for agile growth.

Avilasha Sarmah

22nd Sep 2025

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